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How to enroll

Virginia

Medicaid Members

Your Medicaid letter will give the name of an MCO. (If you are in Medicaid and want to enroll, but you did not get a letter, call the HelpLine at 1-800-643-2273).

If Kaiser Permanente is your assigned MCO, you don't need to do anything to enroll.

If Kaiser Permanente is not your assigned MCO, you can change your MCO within the first 90 days.
Call 1-800-643-2273.

After 90 days, call the Medicaid Managed Care HelpLine to ask if you can change. Call 1-800-643-2273. Sometimes you can change for a special reason.

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