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Learn about Kaiser Permanente


Kaiser Permanente provides health benefits and care through the Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc. and the doctors of the Mid-Atlantic Permanente Medical Group, Inc. (MAPMG). We work together to keep our members as healthy as possible.

What makes Kaiser Permanente special is how we coordinate care. Most Kaiser Permanente members receive care from the doctors of MAPMG. MAPMG doctors have their offices in our medical centers, and most of our medical centers include a pharmacy, lab, and x-ray services all under the same roof. This makes getting care simple and easy.

We store our members' medical information electronically instead of in paper files. When members receive care at a Kaiser Permanente facility, their health care team is connected to their electronic medical record. Every Kaiser Permanente facility has an electronic medical record, so wherever our members go, they receive care that is personalized for them. Members with access to the Internet can connect to their electronic medical record online any time, day or night.

Our electronic medical record system stores information about our members' health so MAPMG doctors can see it when they are caring for their patients. It also tells the doctors when preventive services are due so we can help keep our members healthy. Prescriptions written by MAPMG doctors are electronically sent to a Kaiser Permanente pharmacy so they will be ready for pick up after a doctor's visit.

This same technology allows our members to view their health care information from a computer or a smart phone. This helps them manage the care they receive at Kaiser Permanente facilities from one appointment to the next. Members simply register for My Health Manager on kp.org and they can:

  • Email their MAPMG doctor's office
  • Read after-visit summaries from their MAPMG doctor
  • Manage Kaiser Permanente medical center appointments
  • See most lab test results done in Kaiser Permanente labs
  • Order prescription refills from Kaiser Permanente pharmacies

For more information about Kaiser Permanente, visit kp.org.

Contact Us

Call a Member Services representative, Monday through Friday, 7:30 a.m. to 5:30 p.m., except holidays, at:

(855) 249-5025
(866) 513-0008 TTY

(855) 249-5019
(866) 513-0008 TTY

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